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Internal Affairs

Internal Affairs

Kevin Lacy

Rick Bessinger, Lieutenant

655 East Third Street
San Bernardino, California 92415

(909) 387-3726

Filing a Citizens Complaint

The primary responsibilities of the Internal Affairs Division are to investigate complaints of employee misconduct and manage the department’s disciplinary process.  The goal of the division is to ensure that all personnel complaints are handled in a comprehensive and objective manner, in accordance with department policy and applicable law.   

It is vital that citizens remain confident in the thoroughness and integrity of the department’s complaint process.  Equally important is that department members feel certain they can work productively without the fear of unfounded or exaggerated complaints.  All internal investigations are routed through IA and are reviewed to ensure that they meet the high standards required by the Office of the Sheriff.

Internal Affairs investigators respond to calls for assistance on personnel matters from other stations and divisions, and are available in critical incident situations 24 hours a day.  A lieutenant and five sergeants intake complaints from throughout the County, coordinate the employee disciplinary process, and act as the department's Custodian of Records for employee personnel files.  In addition, the division is directly responsible for the investigation of sexual harassment, hostile work environment and other complex or critical incidents as directed by the Office of the Sheriff.  

The Internal Affairs Division operates a temporary duty program designed to assist commanders with supervisor development as well as providing a variety of training in different courses put on by the department.  IA teaches a block of instruction on conducting administrative investigations and the discipline process for the POST Supervisor’s School, Jail Managers training and Sergeant 101.  In addition, IA personnel provide instruction for the Management Workshop, Bureau and station staff meetings, as well as outside professional groups like CLEARS. 

The division is supported by a secretary and three office assistants.  One of their many duties is to maintain the personnel files of all current and former department employees.  Part of this function involves coordinating the review of files by employees, outside investigators and the courts when Pitchess motions or subpoenas are received.  In addition, they maintain the division’s investigative files, track active complaints, prepare statistical reports and ensure appropriate records retention.      

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