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Contact Information

Effective immediately, due to the Regional Stay-at-Home order declared for the surge in Coronavirus (COVID-19) cases, the Land Use Services Department has suspended all in-person customer services. This closure will be in effect for a minimum of 3 weeks, beginning December 7, 2020. In the meantime, we are still open for your business. There are many ways to contact and work with us. Find out how here.


Land Use Services is composed of the following sections:

Building and Safety, Code Enforcement, Fire Hazard Abatement, Land Development, Mining, and Planning. 

If you plan on visiting an office in person, we strongly encourage you to make an appointment. In addition, social distancing standards and face coverings are required in our offices.

You can contact us:

By Web:

Using the online form: English or Spanish. 

By Phone:

The following numbers are here for your convenience:

Valley region: (909) 387-8311
High Desert region: (760) 995-8140

Mountain Regional Short Term Residential Rental 24/7 Complaint Line:   (888) 399-8591 

Office Locations

The Land Use Services Department will be closed on the following days in 2020:

January 1, 2020

January 20, 2020

February 17, 2020

May 25, 2020

July 3, 2020

September 7, 2020

October 12, 2020

November 26-27, 2020

December 24-25, 2020

December 31, 2020

County Government Center

385 N. Arrowhead Ave.
San Bernardino, CA 92415
Provides services for:
  • Building and Safety
  • Code Enforcement
  • Land Development
  • Fire Hazard Abatement
  • Planning/Mining
M-F: 8 am – 4:30 pm
Public Counter
M-F: 8 am – 4:30 pm

Big Bear B&S Office

477 Summit Boulevard
Big Bear Lake, CA 92315
Provides services for:

  • Building and Safety
Effective March 10, 2014 
T: 8 am – 12 pm and 1 pm -4:30 pm
(closed 1 hour for lunch)

Jerry Lewis High Desert Government Center

15900 Smoke Tree St.
Suite 131
Hesperia, CA 92345
Provides services for:
  • Building and Safety
  • Code Enforcement
  • Fire Hazard Abatement
  • Planning
M-F: 8 am – 12 pm & 1 pm – 4:30 pm
(closed 1 hour for lunch)

Twin Peaks B&S Office

26010 State Highway 189
Twin Peaks, CA 92391
Provides services for:

  • Building and Safety

Effective March 10, 2014
MWThF: 8 am – 12 pm and 1 pm - 4:30 pm
(closed 1 hour for lunch)

Rancho Cucamonga Office

8575 Haven Ave Suite 130
Rancho Cucamonga, CA 91730
Provides services for:
  • Code Enforcement
M-F: 8 am – 12 pm & 1 pm – 4:30 pm
(closed 1 hour for lunch)

Joshua Tree B&S Office

63665 Twentynine Palms Highway
Joshua Tree, CA 92252
Provides services for:
  • Building and Safety
Effective March 10, 2014
W: 8 am – 12 pm and 1 pm - 4:00 pm
(closed 1 hour for lunch)