Frequently Asked Questions

Frequently Asked Questions

Transportation and Road Related Questions



Q0. Who do I contact when there’s a tree down? Q0. Who do I contact to report a damaged/missing or knocked down street sign? Q0. Who do I contact to report trash dumped along side the road? Q0. Who do I contact to report that a tree is lifting the sidewalk on my street? Q0. Who do I contact to obtain a road cut permit for my driveway? Q0. Who do I contact to find out if there are plans to pave my road? Q0. Who do I contact to find out if there is a road easement on my property? Q0. Who do I contact when I see deceased animals on the road? Q0. How do I get my road maintained by the County?

Snow Removal Related Questions



Q0. How does the County of San Bernardino prepare for the snow season? Q0. How many mountain roads does the County plow? Q0. When do they plow the roads? Q0. Why isn't my road plowed sooner? Q0. Why does it seem to take a long time to get to the local roads? Q0. When are cinders put onto the roadways? Q0. How do you know that my road has been plowed? Q0. Why can’t the County crews move the vehicles that are in the way of the plows? Q0. What happens when a snow-plow breaks down? Q0. What roads are the County of San Bernardino Department of Public Works responsible for clearing? Q0. What should I do if an emergency occurs and I don’t think the rescue or emergency vehicles can get through on the roads? Q0. Why do the snow-plows block my driveway with snow when they clear the roadway? Q0. Why can’t the snow-plow driver pick up the blade or change the angle of the blade when passing my driveway? Q0. Why can’t the snow berms be left in front of the empty lots and why are the berms so big? Q0. What should I do if I am a senior or disabled and unable to shovel out my driveway? Q0. A County snow-plow damaged my car or property. What do I do?

Flood Control and Water Related Questions



Q0. Who do I contact to report flooding? Q0. Who do I contact to find out if there is a flood control easement on my property? Q0. Who do I contact to report discarded items in the flood control channel? Q0. Who do I contact to see prints or drawings of a Flood Control channel by my property? Q0. Who do I contact to obtain a hydrology manual? Q0. How do I buy surplus Flood Control property? Q0. How do I obtain a Flood Control easement?

Solid Waste Related Questions



Q0. What is "solid waste"? Q0. What does the Solid Waste Management Division (SWMD) do? Q0. Where are these county disposal sites located and what hours are they open? Q0. How much does it cost to dispose of solid waste at a county disposal site? Q0. What materials are not accepted at the disposal site? Q0. Which trash hauler provides service to my area of the county? Q0. What is the cost of trash/recycling service provided by the hauler? Q0. How do I get more information regarding SWMD?

Surveyor Related Questions



Q0. Who do I contact when I have questions about property lines? Q0. Who do I contact to obtain copies of Records of Survey, Parcel Maps, or Sub Division Maps? Q0. Who do I contact to research my parcel boundaries?

Other Questions



Q0. Who do I contact to report standing water with mosquitoes or larva? Q0. Who do I contact to report graffiti? Q0. How do I get on the list to receive copies of up coming projects?